Transforming health care services
Abstract
Entering Southern Philippines Medical Center (SPMC), which was then named the Davao Medical Center (DMC), as its new chief-of-hospital in 2008 was decidedly a challenge for me. One thing was clear, though. The hospital was ready for change. I am going to discuss how the transformation from Davao Medical Center to the Southern Philippines Medical Center that you are seeing today (Figure 1) unfolded in a span of 7 years.
I have always believed that the transformation was made possible because, when we started, I asked everyone to begin with the end in mind. I am grateful that, with the combined support of my executive committee members and the entire SPMC family, we were able to craft a shared vision. We all wanted for this hospital to become a "world-class, service-oriented medical center." Read more...
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